by Jeannine Ghaleb | Feb 28, 2022 | Independent Thinking Articles, News Room Articles
Since early 2020, the pandemic’s effect on our industry has resulted in a collision of the virtual and physical worlds, and has fundamentally changed consumer shopping behaviour, rendering traditional retail almost unrecognizable. LEVERAGING THE CUSTOMER SHOPPING...
by Jeannine Ghaleb | Aug 16, 2021 | News Room Articles
What a difference a year makes! So many changes occurred at an unprecedented rate, as consumers and retailers quickly adapted their practices to deal with pandemic restrictions. The result: consumer habits, priorities and expectations have shifted markedly. Along with...
by Jeannine Ghaleb | Mar 19, 2021 | News Room Articles
In 2020, the retail sector was hit hard, but our members demonstrated remarkable resilience and adaptability. Despite hopes for a post-pandemic return to normal, retail will never be the same. A retail transformation was already well underway before the pandemic...
